When will this work be performed?

The work started the week of January 8, 2018. The entire project will take approximately 8 months. In most cases, the transition will be completely transparent and will not affect the residents. The majority of the work will be performed during normal working hours of 8 am to 5 pm, however, for some customers, it may be necessary to do evening hours.

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1. Why is my water meter being replaced?
2. Does this mean my bill will be increasing?
3. When will this work be performed?
4. How will this affect my service?
5. How long will it take?
6. How do I know who is authorized to do the work?
7. I'm on vacation or not available that day. Whom do I call?
8. Why was I not able to turn on my water after the meter was installed?
9. Is there any special care or maintenance that I need to do to my new meter?
10. If I own a business will my water be turned back on immediately?
11. I still have questions, where can I get additional information?